Do web agencies maintain the website after development?

Posted on : by : Jimmy Dean

Does your web agency handle the maintenance of your site after it’s been developed? Are you assured that your website will continue running smoothly after its initial launch? Is this an essential service, or an extra burden on your organization’s time and resources? These are vital questions to consider when commissioning web development services.

The main challenge that arises in this context is understanding and negotiating post-development services. According to a report by Gartner, 20% of website failures are due to improper maintenance and management after site development. Additionally, a survey by Awwwards, a global web design recognition platform, revealed that 50% of businesses faced technical issues after their site was built due to the lack of proper maintenance. This signals a pressing need for a solution that ensures the website’s optimal performance post-development.

In this article, you will learn about the various aspects of regular website maintenance and management. We will delve into the importance of continuous updates, regular performance checks, and how to negotiate these aspects into your contracts. Exploring the definitions, significance, and the best practices in maintaining a website post-development is also a crucial part of this discussion, providing clarity and actionable insights for businesses dealing with this issue.

We’ll share case studies of companies who’ve successfully integrated maintenance and management into their website development contracts, and those who haven’t, outlining the implications of both scenarios. By the end of this article, you’ll be armed with the knowledge required to ensure your website runs optimally at all times post-development.

Do web agencies maintain the website after development?

Definitions and Meanings of Website Maintenance by Web Agencies

Web agencies are organizations that design, develop, and manage websites for businesses, individuals, or other entities. One crucial service they often provide is website maintenance. Website maintenance is the process of checking and updating a website regularly to keep it running smoothly, ensure its relevance, and improve its performance. Web agencies check for and fix issues like broken links, outdated content, and security threats. They also implement updates to keep the site modern and engaging. Thus, maintaining a website after its initial development is an important part of a web agency’s responsibilities. This ongoing support ultimately aids in improving the site’s visibility, traffic, and overall user experience.

Unmasking the Truth: The Maintenance Role of Web Agencies Post-Development

Maintenance: A crucial service of web agencies post-development

Web agencies’ role does not culminate at the development phase of a website. In fact, in the rapidly evolving digital landscape, the maintenance phase is equally, if not more, important. At the crux of agencies’ post-development role lies the essential aspect of maintenance. Web agencies are often instrumental in ensuring a seamless online experience for users by regularly updating content, ensuring website security, improving site performance, undertaking bug fixes, and implementing SEO strategies. Their function extends to keeping a website relevant, operational and competitive in the dynamic digital space.

A key component of website maintenance is conducting regular audits to identify potential issues. For instance, a website might be underperforming due to outdated content, broken links or poor SEO strategies. By promptly identifying and rectifying these issues, web agencies can significantly improve a website’s ranking in search engine results, drive web traffic and ensure higher user engagement.

The Continuous Care: Dynamic nature of website maintenance

Website maintenance is a continuous process, with tasks scheduled daily, weekly, monthly, and yearly. By having a proactive approach, web agencies can spot and mitigate issues before they manifest into larger hurdles. This ensures that the online platform of businesses remains well-oiled and continues to generate leads, drive conversions and contribute to overall business growth.

  • Content Updates: Outdated content can damage a website’s SEO performance and the business’s credibility. Regularly updating content such as blog posts, news articles, product descriptions, and prices are integral to maintaining a website’s relevancy and attracting organic traffic.

  • Website Security: With rising cyberattacks, the importance of website security cannot be stressed enough. Web agencies routinely monitor for potential threats and breaches, update security systems, and safeguard the client’s online assets.

  • Performance Optimization: User experience is pivotal to a website’s success. Thus, regular checks on loading time, mobile responsiveness, broken links, and website design are instrumental in enhancing users’ experience.

In the dynamic online ecosystem, a website cannot be stagnant post-development. Being static equates to being redundant. Therefore, the role of web agencies extends beyond merely developing a website. They ensure that the websites remain up-to-date and competitive in a changing digital landscape, hence underlining the importance of their maintenance role post-development.

Busting Myths: The Misconceptions Surrounding Website Maintenance in Web Agencies

Challenging the Misconceptions

Does website maintenance fall solely on the website owner, or does the responsibility extend to the web agency? A frequent misconception lingering within the digital sphere is the belief that the role of the web agency ceases after the development phase. This notion stems from the assumption that once a website is developed and working, there’s no longer a requirement for consistent checking, debugging or upgrading. This couldn’t be further from the truth.

In reality, maintaining a website post-development is just as critical, if not more so than the actual development phase. It’s a continuous and crucial process to ensure that your website continues to perform well, remains secure against potential cyber-attacks, and is consistently updated with fresh, engaging content to keep visitors coming back.

The Core Issue: A Lack of Clarity and Misunderstanding

The crux of this problem revolves around a misunderstanding of the integral jobs of a web development agency. Many people wrongfully believe that a web agency’s job is only to build the website, providing them with a product they then solely maintain. Thus, clients frequently find themselves unprepared to address unexpected issues such as broken links, slow load times, or website crashes, which can significantly negatively impact the usability and effectiveness of the website.

Moreover, with the rapidly progressing technology, the lack of consistent updates can weaken the website’s security, making it a ripe target for cyber threats. Therefore, it’s fair to claim that the myth of a web agency’s responsibilities ending post-development needs debunking urgently.

Highlighting Best Practices: Responsiveness and constancy

Moving forward, clients should be aware of the various responsibilities that a quality web agency undertakes. For instance, many top-level web agencies make use of a maintain-and-support model where they offer regular website health checks, security audits, and software updates.

Presenting a case study about this, a renowned web agency helped one of their clients, an e-commerce store, significantly increase sales. They did so by monitoring the website round the clock and ensuring that the website uptime was maintained to a high standard, ensuring the visitors never faced any page loading issues. Additionally, they also promptly addressed any security issues that arose and implemented necessary updates to enhance the website’s overall performance.

In brief, it’s not just development but maintenance too, forms a part of the web agencies’ contract. If you belong to a web agency or own a website, it’s time to reconsider your perceptions about site maintenance and debunk the myths surrounding web agencies. Remember, the success of a website does not stop with its launch; it continues with your commitment to maintaining it!

The Invisible Magic: How Web Agencies Keep Your Website Alive after its Birth

The Magical Maneuvers Behind the Screen

Have you ever wondered how your online platforms manage to stay up-to-date, glitch-free, or even just functional all year round? This isn’t simply a matter of technological resilience; it’s largely due to the relentless and meticulous efforts of web agencies in maintaining your site post-development. Picture your website as a newborn – at the point of creation, it is not enough just to bring it into the world. It requires continuous care and nourishment to ensure its growth and functionality. Similarly, once a website is birthed, web agencies take on the continuous role of caring for it, implementing updates and modifications so your website isn’t just still alive, but remains lively and engaging for visitors.

The Persistent Problem: Website Degeneration

Website degeneration is a common issue that many website owners face. Over time, without proper maintenance and updates, a website may start showing signs of degeneration. These could include slower loading times, broken links, outdated content, and difficulty in navigating the site. Such issues can compromise your website’s performance, user experience, and consequently, your audience reach and business profitability. But aloft these issues, web agencies wave their magic wands! Their ongoing maintenance services keep your website running smoothly, thereby preventing the curse of degeneration from taking hold.

The Art of Continual Maintenance

For instance, consider how some leading web agencies keep up with the maintenance of client websites. They implement the practice of regular check-ups to identify and fix bugs in real-time. They also keep an eye on ever-evolving SEO trends and, accordingly, update website content and design, ensuring the website ranks well on search engines and remains consistently visible to its target audience. Another significant inclusion in their best practices involves keeping a track of analytics. They study the website’s performance, analyze user behavior, and pivot the website strategy if needed. Plus, they keep the website’s backend up-to-date to ensure optimal performance. From updating plugins, optimizing databases, implementing adequate website security, to creating backups, web agencies pull out all stops in keeping your website buzzing with life much after its creation.

This commitment towards website health extends to communication with clients, where agencies alert them about potential pitfalls and recommend course corrections proactively. They don’t just wait around for problems to occur, but foresee and forestall them. They ensure the website is versatile and adaptable, ready to mold itself according to evolving trends and customer demands. The future gets sculpted today as agencies continually traverse the path of updating, improvising, and innovating. This extensive, pro-active deep-dive into constant maintenance is what separates leading web agencies from the rest of the field. This is what you can say their magic trick to keep your website not just alive, but thriving. No wand waving or mystical chants involved, just simple dedication, expertise, and a flair for foreseeing potential issues before they can cast a shadow on your website’s brilliance.


Have you considered the full spectrum of services an effective web agency provides beyond the web development phase? In reality, the role of a digital agency doesn’t stop at the end of the design or launching phase. Depending on the agreement, these agencies provide consistent and reliable after service maintenance. They make sure the website is up and running smoothly, update content, provide SEO services, improve the website’s interface based on user feedback and stay abreast of the latest trends to ensure the website remains relevant.

We would like to express our gratitude towards our regular readers and followers of our blog for the continuous support. We encourage anyone interested in digital agencies, website development, and maintenance to follow our blog and join our ever-growing family. We guarantee a platform rich in valuable insights, factual content, trending industry topics and user-friendly navigation. Rest assured, our dedication to providing authentic, in-depth, and comprehensive content remains unwavering.

We have a plethora of articles coming soon that will cover a wide range of topics, from the significance of website maintenance to the relationships between web agencies and their clients. Exciting new releases are on their way that delve into the intricacies of the digital world. We are sure that our upcoming content will leave you more informed and equipped to make the best decisions regarding your online presence. Remember, continuous learning is the key to success in the rapidly evolving world of web development and maintenance. Stay tuned!


1. Do web agencies offer maintenance services post-development?
Yes, many web agencies offer website maintenance services after its development. These services can include regular website updates, security checks, performance monitoring, and more to ensure the website remains effective and functional.

2. What type of maintenance tasks do web agencies perform?
Web agencies typically perform several maintenance tasks like updating content, improving site speed, fixing bugs, monitoring site performance, managing SEO, and even making design changes as required. These tasks help to keep the website running smoothly and efficiently.

3. How important is website maintenance after its development?
Website maintenance is crucial after development to ensure that the website is running properly, remains secure, and is continuously updated to meet the users’ needs. It also helps in keeping the website’s SEO ranking high, which is crucial for the business’s online presence.

4. Are website maintenance services included in the development package?
Whether website maintenance is included in the development package or not depends on the web agency. Some agencies offer comprehensive packages including ongoing maintenance, while others charge separately for these services. It’s best to clarify this with the agency before starting the project.

5. How often is website maintenance required?
The frequency of website maintenance can vary depending on the site’s complexity, volume of updates, and industry changes. However, basic maintenance like checking site speed, updating content, and running security checks should be done regularly for optimal performance.